Returns & Exchanges
At Gold Plating Services, we want you to be completely satisfied with your luxury accessories. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all eligible items.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Place the jewelry in its original designer packaging and include all certificates of authenticity to ensure a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided in your email to the exterior of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the gold plating for wear and tear, your refund will be processed to your original payment method within 5-7 business days.
